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Preventive Maintenance Schedule Guidelines
Preventive Maintenance Schedule GuidelinesRegular preventive maintenance (PM) reduces downtime and extends equipment life. Acme Industries recommends scheduling PM based on usage hours or calendar ...
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Understanding Your Billing Terms
Understanding Your Billing TermsAcme Industries offers flexible billing options, depending on your account type. Most commercial clients are placed on Net-30 terms unless otherwise specified. Terms...
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How to View or Download Invoices
How to View or Download InvoicesInvoices for orders placed with Acme Industries are available through our billing portal. To access them: Log in at billing.acmeindustries.com. Navigate to the “Invo...
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How to Dispute a Charge
How to Dispute a ChargeIf you believe a charge is incorrect — such as duplicate billing, tax errors, or discrepancies in quantities — follow these steps: Email billing@acmeindustries.com within 14 ...
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Adding or Updating Payment Methods
Adding or Updating Payment MethodsTo ensure smooth transactions, it’s important to keep your payment methods up to date. Acme Industries accepts ACH, wire transfer, and corporate credit cards.To ad...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...